TL;DR: How Netflix’s Big Brother-like system watches you watching it

Netflix’s Tech Blog is where the company posts information and explanations regarding the software that it uses and develops while running the world’s largest streaming site. Unsurprisingly, going from a company that had thousands of people watching occasional films to millions of people watching more than two billion hours of content every month required Netflix to do some serious upgrading. Now, the company has published a piece explaining just how it’s gone from an older system that rapidly became unsustainable to a newer one that can more readily handle all those people viewing Once Upon A Time over and over again. Specifically, how the hell they keep track of where you left off watching Peaky Blinders, and when you start it up again.

Let’s be clear: This is not a fun read for anyone who doesn’t possess some advanced knowledge of current applications for data partitioning and simple sharding techniques. If you glossed over the words in the last sentence, trust us, you’re out already. Here’s an example of a “helpful” graph meant to illuminate the information:

Which, to most people, comes across like this:

Ultimately, what it boils down to is this (and yes, we’re well aware that discussing tech architecture of any sort—especially summarizing it like this— is basically an open invitation to scorn): The company has all sorts of things it wants to keep track of: what you watch, when you watch it, how long you watch it for, and pretty much any other little piece of data that could possibly be useful. When Netflix started, it wasn’t too hard to keep track, and even though sometimes the older data got lost, it was preferable to sacrifice a little responsiveness in order to try and make sure that all aspects of the streaming system, both viewer and provider (or “nodes”) were seeing the same thing at the same time. But, this system meant that if even one node failed, a certain percentage of members wouldn’t be able to see or interact with their viewing history. This wasn’t going to fly with Netflix.

So, the company is modifying and upgrading its system to detach various aspects of its data and storage from each other. So that if, for example, something fails, it doesn’t knock out a bunch of other information as well, meaning there would still be at least limited availability of functions that would have previously crashed. This will enable Netflix to keep collecting all that sweet, sweet data on all their members, and suffer minimal loss during accidents. Hooray! Now, if you’ll excuse us, we still have to finish catching up on Black Mirror.

 
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